Book Review: Verified

Mike Caulfield and Samuel S. Wineburg, Verified: How to think straight, get duped less, and make better decisions about what to believe online. Chicago, IL: The University of Chicago Press, 2023. ISBN: 9780226822068.

Genre: reference

Subgenre: information literacy, internet, research

Format: trade paperback

Source: Hutchins Library, Berea College

 

This book is an essential guide everyone using the internet needs to have handy. This book teaches how to be skeptical of what you see online and how to evaluate it. In these Hard Times where the internet and social media are full of scams, click bait, rage bait, and all sorts of assorted bullshit, this book gives you the tools to separate the crap from the few good things that remain. This guide can help you navigate the enshittified internet. 

The book is arranged as follows: 

• Introduction.
• Chapter 1: Get quick context.
• Chapter 2: Cheap signals. 
• Chapter 3: Google.
• Chapter 4: Lateral reading. 
• Chapter 5: Reading the room.
• Chapter 6: Show me the evidence. 
• Chapter 7: Wikipedia.
• Chapter 8: Video games. No, it is not about games. This is more about how videos are used to deceive. 
• Chapter 9: Stealth advertising. 
• Chapter 10: Once more with feeling. 
• Chapter 11: Conclusion. 
• Postscript, which briefly covers large language models, so-called AI, and verification.
• Notes and bibliography. 

Caulfield, one of the two coauthors, created the SIFT method (Stop, Investigate, Find other coverage, Trace the claim). Along with Wineburg, they basically give you a full course on how to evaluate what you see online so you can be empowered and act accordingly. The authors take you through the process step by step. These are skill you can learn with relative ease, and you develop the critical habits taught in the book you'll be able to better navigate the internet. A strength of their lessons is that often they do not take a lot of time. That is because you learn to assess quickly. If you decide to pursue a topic further, the authors show you how to do so. If you assess and decide something is not valid, relevant, or just not worth your energy, you can swiftly move on. Being efficient is a key element here. 

The book is relatively easy to read. Each chapter gives you practical examples and then they explain how to best handle each situation. You then learn the overall lesson so you can apply it when you go online. Chapters also include various tips and pieces of advice. Every chapter ends with a list of takeaways summarizing what you are learning. 

By now I am sure many academic librarians apply the lessons from the book in library instruction. We've done some some of it, but we will be working on adding more formal elements from the book in our instruction sessions. However, you do not have to be in an academic setting. This accessible book works for anyone wanting to learn how to find reliable information, evaluate it, and avoid the rest of the crap out there. In a time when Google largely has gone to shit, this book gives you steps and advice for making some good from Google. You learn how to do lateral reading like fact checkers do, and Wikipedia can be your ally, contrary to what some old time educators may claim. Learn that and more reading this book, then keep it handy for when you need a reminder now and again. 

This book is essential for all libraries. Librarians who have not ready it need to read it and then promote it to their patrons. The book can be beneficial for students in composition classes that require research. It may also be of interest to journalism students, journalists, and other writers who do or should be doing research. I recommend it fully, and I would buy a copy for my personal shelf. 

5 out of 5 stars. 

Additional reading notes: 

What this book can help you with: 

"Instead of being driven by emotion and outrage, you'll come to see your gut reactions as precious gifts that signal you to pause, take a breath, and ask a basic question: Is what I am looking at even what I think it is?" (3) 

 

Google is a search engine, not a truth engine:

"Google is not a dispassionate partner in information seeking who diligently corrects you when you've taken a wrong turn. Google is out to please, trying to determine what you want-- even if doing so means giving you a dubious answer but one you want to hear" (78). 

 And with its high commercialization, predominant advertising model, and now integrating LLM and AI features, it's gotten worse in terms of finding what you actually need. 

Need to beware expertise cynicism: 

"In authoritarian regimes, creating a broad cynicism about all sources of expertise-- the press, academics, professionals-- serves to make sure political power, not truth-seeking, is the ultimate arbiter of what is true" (109). 

This book qualifies for the following 2024 Reading Challenges: